A dispute has more than one side. It is easier to resolve a dispute if both parties are also willing to view it from the other party’s side. There is an expression that advises us to “never judge a man until you walk a mile in his moccasins”. By viewing the other person’s perspective, you get them to feel heard and respected. You also create a motivation for the parties to seek a proper solution. A question a creative mediator might want to ask is this: “How would you react if you were in their shoes (or moccasins)?” Ultimate truth lies on a continuum. It is rarely found at either pole. Be open to other points of view, other feelings, and other needs. The walk in the moccasins of your opposing party might just get you to Win-Win.